Sanford School of Public Policy - Facility Rental Customer Survey

Please answer the following questions, select your response. Use the scale from 1-5 where:

  1. Strongly Agree
  2. Agree
  3. Neutral
  4. Disagree
  5. Strongly Disagree

OVERALL

Overall, my conference experience at the Sanford School went well. 1 2 3 4 5 n/a
The overall value of services I received vs. the cost of my program was acceptable. 1 2 3 4 5 n/a
I am likely to return to the Sanford School for my next event. 1 2 3 4 5 n/a
I would recommend the Sanford School positively to another event/meeting planner. 1 2 3 4 5 n/a
My group was comfortable in the spaces we occupied. 1 2 3 4 5 n/a
The event space was clean. 1 2 3 4 5 n/a
The room temperature was comfortable in our event space. 1 2 3 4 5 n/a

RESERVATIONS/PLANNING

My reservation for event space was handled in a timely manner. 1 2 3 4 5 n/a
My reservation for event space was handled without any problems or difficulty. 1 2 3 4 5 n/a
My reservation for a meeting space was handled courteously. 1 2 3 4 5 n/a
The event management staff was very responsive. 1 2 3 4 5 n/a
The event coordinator was knowledgeable and helpful. 1 2 3 4 5 n/a
The quality of the event/meeting planning with the event coordinator was excellent. 1 2 3 4 5 n/a
The details for my event were executed correctly. 1 2 3 4 5 n/a
My expectations were met. 1 2 3 4 5 n/a

AUDIOVISUAL/SET-UP

The audiovisual equipment provided at my request met my group’s needs effectively. 1 2 3 4 5 n/a
The audiovisual staff was knowledgeable. 1 2 3 4 5 n/a
The audiovisual staff was courteous. 1 2 3 4 5 n/a
The audiovisual staff was efficient. 1 2 3 4 5 n/a
I was pleased with the special set-up of furniture, table dressing, etc. 1 2 3 4 5 n/a
The set-up for my meeting was timely. 1 2 3 4 5 n/a

Additional Comments:




Fleishman Commons, Sanford Building
Fleishman Commons
Sanford Building